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Privacy Policy

High Asia Tours is committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This policy explains how we collect, use, and safeguard your data when you use our website or travel services.

Information We Collect

We collect personal information through:

  • Online forms (inquiries, bookings, newsletters)
  • Email or social media communication
  • Payments and travel document submissions

Types of data we may collect

  • Name, email, phone number, address
  • Passport and visa information
  • Travel preferences, medical details (if required for the trip)
  • Payment and billing information (processed via secure third-party systems)

How We Use Your Data

We only use your personal information for purposes directly related to your travel experience with us:

  • Booking and confirming tours and services
  • Coordinating with hotels, guides, transport providers, and local authorities
  • Sending essential trip updates or helpful travel information
  • Providing customer support and responding to inquiries
  • Marketing (only if you opt in to receive newsletters or offers)
  • Improving our website and services

We do not sell, rent, or trade your personal data.

Data Sharing

We may share your information with:

  • Trusted local partners and service providers (hotels, airlines, embassies, etc.) to deliver your tour
  • Third-party platforms like payment gateways (for secure transactions)
  • Analytics tools such as Google Analytics (anonymous data only)

All third parties are required to maintain strict confidentiality and comply with relevant data protection regulations.

Data Security

We use industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Sensitive information such as payment details is handled through encrypted and secure systems.

Cookies

Our website may use cookies or similar tracking technologies to improve functionality and user experience. For detailed information, please refer to our Cookie Policy.

Your Rights Under GDPR (EU Residents)

If you are a resident of the European Economic Area (EEA), you have the right to:
  • Access the data we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent for email marketing at any time
  • File a complaint with your local data protection authority
  • We will respond to all GDPR-related requests within 30 days.

Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how we use it
  • Request deletion of your personal information
  • Opt out of the sale of your data (we do not sell data)
  • Receive equal service regardless of privacy preferences
  • To make such requests, contact us using the information below.

Contact

To access, update, or delete your personal information, or for any privacy-related concerns, please contact:

High Asia Tours

Kapurdhara, Kathmandu

info@highasiatours.com

+977- 9851096523